This Policy provides basic information about the purposes, processing and security of your personal data as a user of the website: rdklogistics.eu (hereinafter the Website). By reading the Privacy Policy you will learn who the controller of your personal data is, what personal data is collected by the Website, for what purposes it is used and how it is protected.

1. Background information

1. The administrator of your personal data is RDK Logistics Sp. Zo.
2. 47 Henryka Kamieńskiego St. 30-644 Kraków, premises 13, 2nd floor.
   NIP: 6783183763, KRS: 0000827369.
3. Contact with the Administrator is possible via e-mail: request@rdklogistics.eu

2. Principles of data processing

1. The Administrator shall process personal data in accordance with the following principles

• on a legal basis and in accordance with the law (legalism)
• fairly and honestly (fairness)
• in a manner which is transparent to the data subject (transparency)
• for specified purposes and not ‘over the top’ (minimisation)
• no more than necessary (adequacy)
• with due care for the accuracy of the data (accuracy)
• no longer than necessary (timeliness)
• ensuring adequate data security (security)

3. Purposes, legal basis and scope of data processing

1. We will process your data

• for contact purposes, in order to provide you with a response to your message sent to us directly by email or through a form on the basis of the Administrator’s legitimate interest in responding to you
• for technical purposes using cookies (technical cookies), on the basis of the Administrator’s legitimate interest in the proper operation and functioning of the Site
• for statistical and analytical purposes, if you have consented to our use of cookies for analytical purposes (analytical cookies)
• for marketing purposes, if you have consented to our use of cookies for marketing purposes (marketing cookies
• for the purposes of us maintaining a company profile on social media (such as Facebook / Instagram) under the terms of the owners of the relevant medium (portal) and informing you there about our products, promotions and other news about our business, which we consider to be our legitimate interest

1. We process your data to the extent

• if you send us an e-mail then we will process the data that will be contained in it The provision of data to us in an e-mail is done voluntarily You can ask us to delete this data at any time
• if you use the contact form on our website then we will process the data in the form of your e-mail address and your first name. The provision of this data is a condition for us to respond to your request
• other data that the Administrator processes is your IP address and other data stored in cookies. You decide to what extent we can use cookies with your data. The transmission of data to us in this way is voluntary. You can change your preferences at any time You can do this in your browser or by deleting the stored cookies from our Website
• If you like or otherwise join our profile on social media (e.g. Facebook) we will process your data that you have provided in the respective medium and to which we will have access. In order to complete the processing, you may terminate your subscription to our profile
• APIs of external partners: our website may use APIs (application programming interfaces) provided by external partners to integrate various functionalities such as maps, analytics services, advertising or social media The use of these APIs may lead to the creation of additional cookies or the use of existing cookies to process user data External partners may store and process this data in accordance with their own privacy policies.

4. Recipients of your data and your intention to transfer your data to a country outside the EEA or an international organisation.

1. The recipients of your personal data are:

• if you have consented to marketing cookies, your data stored in cookies, will be transferred to our advertising partners.
• if you have consented to analytical cookies, your data stored in cookies will be processed by a provider of software for analysing our website traffic (e.g. Google Analytics)
• Your data is not transferred to countries outside the EEA or to international organisations, with the exception of the partners listed below:

1) Google Inc. based in the USA for website traffic analytics in the Google Analytics system and the provision of additional functions (such as Google Maps, Google Search Console) related to the correct functioning of the website and the display of search results. See how Google processes and protects your data. This browser add-on will allow you to manage the scope and level of access to the data collected by Google Analytics.

2) Google Inc. based in the USA for advertising and measuring its effectiveness in the Google Ads system. See how Google processes and protects your data. Here you can manage your preferences and information in the Google Ads system.

3) Facebook Inc. based in the USA with regard to account maintenance and access to your data on social networks (Facebook, Instagram), advertisements and the measurement of their effectiveness related to the installation of the Facebook pixel on the website and the Conversion API. See how Facebook processes and protects your data.

5. Data retention period.

We are unable to determine for how long we will process your personal data. If you have provided us with your data in a form or email for contact purposes then we will process your data until you request the deletion of this data or object to the processing, but also in the event that we consider that we have fulfilled the legitimate interest of the Administrator.

6. Users’ rights.

1. You have the following rights in relation to the processing of your data:

• access to the content of your data and
• the right to rectification, erasure, restriction of processing,
• the right to data portability,
• The right to object,
• the right to withdraw your consent to their processing at any time and in any form, unless the processing of your data is carried out for the performance of a contract by the Administrator, for the fulfilment of the Administrator’s legal obligations towards state institutions or for the fulfilment of the Administrator’s legitimate interests.

1. You also have the right to lodge a complaint with the President of the Office for Personal Data Protection (to the address of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw).
2. For more information on personal data protection, please visit the website of the Office for Personal Data Protection: uodo.gov.pl

7. Information on cookies

1. We use cookies on our website.
2. Cookies (cookies) are small text files stored on users’ devices when they browse a website. They are used to make our website easier to use, to improve the quality of the service and to enable analysis of user traffic and behaviour.
3. Cookies can be permanent (persistent) or temporary (session). Permanent cookies are stored on the user’s device for a specific period of time or until they are deleted by the user. Temporary cookies are deleted when the browser is closed.
4. We use our own cookies and third-party cookies. Proprietary cookies are used to ensure the correct functioning of the website, personalise content, record user preferences and analyse statistics. Third-party cookies are used by third-party analytics, advertising and social media integration tools.
5. Users have the right to control and restrict how cookies are used on our website. Most web browsers allow you to manage cookies, including blocking, restricting or deleting cookies. Please refer to your browser settings for details on how to manage cookies.
6. Please note that disabling or restricting cookies may affect the functionality of the website and the quality of the service provided.
7. We use different types of cookies on our website in order to better adapt to your needs and to ensure an optimal use of the website.
8. Technical cookies: they are essential for the proper functioning of the website. They enable us to maintain user sessions, handle forms, remember preferences and ensure site security.
9. Marketing cookies: They allow us to personalise advertisements and carry out remarketing activities that are tailored to users’ interests and preferences. They are also used to measure the effectiveness of advertising campaigns and optimise advertising content.
10. Analytical cookies: They are used to collect information about how users use the site, such as the number of visits, pages visited, time spent on the site or source of traffic. The data obtained helps to analyse and optimise the website, improving its functioning and adapting content to users’ needs.

8. Why do we use cookies?

1. Comfort of use of the website: Cookies (cookies) can significantly affect the user experience of the website.
2. Content personalisation: Cookies allow us to adapt the content displayed to the user’s preferences and interests, making the website more attractive and useful.
3. Remembering settings: Cookies allow the website to remember the settings you have chosen, such as language, layout or colour scheme, allowing for a faster and more convenient use of the website.
4. Logging in: Cookies allow the site to store information about the logged-in user, allowing you to easily switch between different sections of the site without having to log in again.
5. Session maintenance: Cookies allow the website to track user activity on different pages, allowing users to easily return to recently visited sections or continue with unfinished actions such as filling in forms.
6. Performance optimisation: Cookies can be used to analyse traffic and user behaviour on the site, helping to optimise its performance and deliver quality content.
7. Advertisements: Cookies enable the display of personalised advertisements that are tailored to the user’s interests and needs. As a result, adverts are less intrusive and more relevant.
8. Social media integration: Cookies allow integration with social media sites such as Facebook, Twitter and Instagram, enabling easy sharing of content and additional features such as commenting and likes.

9. Functions of technical cookies

1. Maintaining the user session: Technical cookies allow the user’s session to be maintained as they move around the site, allowing them to move between different sections of the site without having to log in again or enter the same information.
2. Remembering user preferences: Technical cookies allow the website to store information about user preferences, such as the language chosen, font size, colour settings or other personalisation elements.
3. Handling forms: Technical cookies support the functioning of forms on the site, such as login, registration or contact forms, ensuring that the data entered by users is processed correctly.
4. Site performance optimisation: The use of technical cookies allows the performance of the website to be monitored and the loading speed of individual elements to be optimised and improved.
5. Security: Technical cookies help to ensure the security of the website and its users, for example by verifying the identity of users, detecting intrusion attempts or protecting against CSRF (Cross-Site Request Forgery) attacks.

10. Functions of analytical cookies

1. Measurement of website traffic: Analytics cookies allow the number of visits, unique users and page views to be monitored, giving an overall picture of the popularity and performance of the website.
2. Analysis of user behaviour: With analytics cookies, you can collect information about how users navigate the site, such as time spent on individual pages, navigation paths and where they leave the site.
3. Conversion optimisation: Analytics cookies help identify elements of a page that affect the effectiveness of achieving business goals, such as registering, placing an order or completing a contact form.
4. User segmentation: The use of analytics cookies allows users to be grouped according to different criteria which allows content and offers to be better tailored to the needs of specific segments.
5. A/B testing: Analytics cookies are used to carry out A/B tests, which involve comparing two versions of a website to see which one better meets the objectives. These tests help to optimise the design, functionality and content of the website.

11. Functions of advertising cookies

1. Personalised advertising: Marketing cookies allow ads to be displayed that are tailored to the user’s interests, preferences and browsing history, making them more attractive and effective.
2. Remarketing: With marketing cookies, you can track users who visited the site but did not complete a purchase or other action, and retarget them with ads to encourage them to return to the site and complete the transaction.
3. Measuring the effectiveness of ads: Marketing cookies allow you to monitor the results of your advertising campaigns, such as the number of clicks, conversions or impressions, so you can optimise your marketing strategy.
4. Managing advertising across multiple channels: The use of marketing cookies makes it easier to coordinate and integrate advertising activities across different channels, such as search engines, social media or partner sites.
5. Testing and optimisation of advertising content: Marketing cookies are used to carry out A/B tests and other analysis methods to assess which messages, formats or advertising creative are most effective and engaging for users.

This privacy policy was published on 01.01.2024.